PELATRON TECHNOLOGIES LLC Client Systems Technician in HILL AFB, Utah

Status: Contract, Full-time Job Description (but not limited to): · Handle service requests and requirements from the base Communications Focal Point, Consolidated Service Desk, customers, and other work centers. · Enable user mission accomplishment while ensuring network vulnerabilities are fully mitigated. · Create or receive tickets with the appropriate priority description including, but not limited to, patch management, equipment moves, repairing end device hardware and-or software malfunctions, install new hardware or software, and resolve connectivity issues. · Manage laptop lockers and hotracks, and ensure devices in laptop lockers are properly imaged, remain online, and all patches are current. · Develop, maintain, and document efficient processes for desktop configuration management and associated implementation of upgrades and maintenance. · Establish and maintain baselines for all workstation configurations. · Develop and document efficient processes for end-user device hardware deployment and software application deployment. · Maintain peripheral equipment for end devices, including, but not limited to, keyboards, mice, CAC readers, scanners, Compact-disk (CD) duplicators, and special purpose hardware and software as directed by the Government. · Evaluate hardware, firmware, peripherals, and-or software for use by staff and customers. · Advanced troubleshooting on communication problems, application problems, internet operation and access questions, virus assistance, hardware and-or software implementation or integration problems, and additional problems or requirements. · Respond to incidents of malicious code on both classified and unclassified networks. · Provide technical support to accomplish end device installs, configuration changes, and end device system upgrades. Job Requirements: · Prefer a bachelor's degree in a related field · Active Interim Secret or Secret level clearance · Maintain an IAT Level II certification o Security+ o GSEC acceptable o SCNP acceptable o SSCP acceptable EOE Minorities-Women-Disability-Veteran