Enterprise Holdings Customer Assistance Representative - Salt Lake City Airport in Salt Lake City, Utah

Equal Opportunity Employer/Disability/Veterans

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as regular part-time position at our Salt Lake City Airport location.

  • Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products

  • Type up rental contracts at the counter inside the rental terminal

  • Meet and greet customers in a friendly and timely manner

  • Provide directions and general assistance

  • Assist to assess condition of rental upon return

  • Process returns, check-ins

  • Notify Management of any known customer problems

  • Notify Management of any known vehicle problems and any required vehicle maintenance

  • Perform miscellaneous and backup duties job-related duties as assigned

  • Must be at least 18 years old

  • High school diploma or GED equivalent required (proof of graduation required at interview)

  • Meet either of the following requirements: Two years of college plus six months of customer service experience, or at least two years of previous customer service experience. If you have a minimum of 2 years of college: In lieu of work experience, will consider involvement in organizations/clubs, volunteer work/community service, athletics or military.

  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years

  • No drug or alcohol related conviction on driving record in the past 5 years

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

  • Must be able to work one of the listed schedules:

  • Friday/Saturday/Sunday: 7am-5pm

  • OR

  • Saturday/Sunday/Monday: 7am-5pm

Requisition Number: 2017-202389

External Company Name: Enterprise Holdings

External Company URL: www.erac.com

Overview:

Equal Opportunity Employer/Disability/Veterans

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as regular part-time position at our Salt Lake City Airport location.