Customer Service Rep Job ID:49514 Functional Area:Customer Service Position Type:Field Services Experience Required:Not Indicated Location:UT,TOOELE Department: Education Required:Not Indicated Position Description: The Customer Service Representative is responsible for assisting our Account Managers with coordination of packing, transport, and delivery of hazardous materials from customer locations to our CH facilities. RESPONSIBILITIES: Reports directly to the Lead CSR and supports the Account Managers and Technical Service Specialists in servicing accounts. Responds to customer and account manager inquiries. Ensure that questions or problems are brought to resolution in a timely fashion. Tasks may include but are not limited to coordinating packing and transport of hazardous materials from customer locations to CH location; researching potential invoice errors, addressing customer short pays, and managing credit-re-bills as needed. Takes lead on setting up new customers that result from incoming requests for service. REQUIREMENTS: High School diploma or equivalent required. 1+ years customer service experience. Previous lab pack or facility experience preferred. Proficiency in Windows based applications. Strong written and verbal communication skills Ability to multi task and prioritize Clean Harbors is the leading provider of environmental, energy and industrial services throughout North America. The Company serves a diverse customer base, including a majority of the Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies. Through its Safety-Kleen subsidiary, Clean Harbors also is a premier provider of used oil recycling and re-refining, parts washers and environmental services for the small quantity generator market. Headquartered in Norwell, Massachusetts, Clean Harbors has waste disposal facilities and service locations throughout the United States and Canada, as well as Mexico and Puerto Rico. We offer competitive salaries and progressive benefits including health, dental, life insurance, 401K, generous paid time off, tuition reimbursement and more. We offer a drug free work environment and require a pre-employment drug screen. All Applicants are subject to pre-employment security background checks, and some positions may require pre-employment physical fitness for duty tests. Employment is contingent upon a successful background check and drug screen. Some positions also require a pre-hire medical exam. Must meet all work eligibility requirements. Environmentally-responsible business. *CH Position Requirements Potential Applicants: We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability.