Iasis Healthcare Medical Office Specialist I, II in West Valley City, Utah

Job Description


The role of the Insurance Verifier is to provide exceptional care to patients and customers while offering clinical support to healthcare providers. The Insurance Verifier works with patients to obtain proper insurance authorization and sees that their needs and expectations are met. Insurance Verifier’s are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter.

Key Responsibilities

Meets individually with all patients to determine insurance benefits

Reviews criteria required for pre-authorization of surgery

Collects and submits all required information to insurance carriers and follow-ups to ensure receipt and approval

Schedules surgeries and pre-op appointments with patients and follows patient until all accounts receivables are in for surgery

Serves as a resource to patients and their families who are receiving care as part of the treatment plan

Assists with front and back office duties as required

Completes assigned training and education

Performs other duties as determined by the Practice Manager or Clinic Director


Minimum Requirements:

High School diploma or GED equivalent is required

Demonstrated knowledge of medical terminology

Demonstrated ability to communicate effectively on the phone, in writing and via email

Ability to exercise discretion on sensitive and confidential matters

Demonstrated computer skills with data entry software

*Institutional accreditation and degree obtainment will be verified upon hire

Preferred Qualifications:

Three or more years experience in an outpatient clinic or other healthcare setting

One or more years of demonstrated insurance pre-authorization experience

Demonstrated experience using electronic medical records (EMR)

Fluent in both Spanish and English

Physical Requirements: Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. Please Note**: All positions subject to close without notice

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

Posted: 09/07/2017

Job reference #: 1704787