PROPAY, INC. Customer Service Representative in LEHI, Utah
Every day, the people of TSYS® and Netspend® improve lives and businesses around the globe through payments. We make it possible for millions of people to move money between buyers and sellers using our payments solutions including credit, debit, prepaid and merchant services. We are "People-Centered Payments", and our team has the unique opportunity to help create a world in which payments make people's lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere — and for yourself — we may have the right place for you. What Part Will You Play? * Effectively manage incoming inquiries while meeting performance standards * Communicate with customers to properly manage expectations and progress accounts * Drive customer satisfaction by providing an exceptional experience * Educate customers on the features and benefits of their products and services * Maintain composure in stressful situations and diffuse upset customers What Are We Looking For in This Role? Minimum Qualifications * High School Diploma or Equivalent * Passion for high levels of customer service work * Desire to be a punctual team player * Attention to detail * Ability to navigate a computerized data entry system (training is provided) * Applicants must pass a computer assessment during interview The Benefits * Weekends Off * Vac ation Time * Medical, Dental, Vision, and Life * Team Member Tuition Assistance * Retirement Savings Plan Not Ready to Apply? Join Our Talent Community!! US Applicants: TSYS is an equal opportunity employer (EOE) committed to employing a diverse workforce and sustaining an inclusive culture. For more information about your rights, click here. Qualified individuals with disabilities may be entitled to reasonable accommodations to assist in their pursuit of employment with TSYS. This includes assistance in comple ting the job application (online or otherwise) and reasonable accommodations during the hiring process. For assistance with reasonable accommodations needed to apply for a job, please contact the TSYS Pay and Benefits Center between 8 a.m. and 7 p.m. Eastern Monday-Friday at +1.706.644.8747 or +1.877.644.8747 or email at PayandBenefits@tsys.com. EOE-Minorities-Females-Vet-Disability Outside of US Applicants: TSYS is committed to diversity and equal opportunities for everyone. We are committed to ensuring that all job applicants and team members are treated equally, without discriminat ion because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, age or any other characteristic prohibited by law. For more information, please refer to our Code of Business Conduct and Ethics, found here.