Alpine Home Medical Equipment Patient Service Rep (PSR) - Driver in LOGAN, Utah
Shifts: (M-F days); Full-time and part-time openings available. General: Do you enjoy helping people? Do you like making a difference in patient's lives? Well, this role might be the ideal opportunity for you. We are looking for someone that has exceptional people skills. A Patient Service Rep-Driver must be knowledgeable of all equipment and supplies provided by Alpine Home Medical and uphold its standard for excellence. A PSR is responsible for competent, efficient, and friendly delivery service and equipment training to customers in their home. Responsible for safeguarding company assets while in their care. As a key representative of Alpine Home Medical, the PSR plays a key role in the delivery, set-up, and pick-up of equipment and is the “face of Alpine Home Medical” to our patients, clients and care facilities. Exceptional customer service skills (over-the-phone and in-person) are an essential piece of this important role. Education: High school diploma or G.E.D. equivalent Experience-Knowledge-Personality: Must have a valid driver license and excellent driving record. Able to function as a polite and cooperative team member with a positive attitude. Good oral and written communication skills. Strong attention to detail is essential. Must have exceptional interpersonal skills and ability to connect with people. Responsibilities & Duties: Deliver and set-up equipment and supplies efficiently and provide instructions to client. Arrange for efficient and cost effective routes and deliveries. Pick up equipment in timely manner. Assist with cleaning and repair of all equipment while in store and time permits. Responsible for being on-call as per company policy. Responsible for attendance at in-store meetings. Knowledge of supplies, prices and reimbursement issues. Assist with inventory control. Responsible for observing confidentiality at all times. Responsible for the safe operation and routine care of company vehicles. Performs other duties as deemed appropriate by management. On-call duties as needed (rotational) Bilingual in Spanish-English is a plus Physical Qualifications: The employee lifts-carries up to 60 lbs. maximum. Must be clean & neat in personal appearance.