Accela, Inc. Account Manager in SALT LAKE CITY, Utah

Who is Accela: Accela is an industry-leading cloud-web-mobile based software company that was recently honored with the 'Great Place to Work' certification and is one of the leading GovTech 100companies. For more than 15 years, Accela has been the industry leader in designing and delivering productivity and engagement software solutions to help government agencies to be their best. Accela provides a cloud-based SaaS platform suite of products that help local-State-Federal government and Civic agencies serve local communities more efficiently and effectively. Accela's software drives efficiency for over 2,200 governments and is accessible to more than 160 million citizens worldwide. More than 80% of America's 50 largest cities such as New York, San Diego, San Francisco, Miami, and Denver have implemented at least one of Accela's many solutions. Why Accela: Accela offers employees a culture that emphasizes performance, productivity and collaboration. You can't help but feel empowered, engaged and motivated when you work with like-minded individuals who are driven and passionate about contributing to a market-leading, high-growth software organization with proven technology. While we are busy changing the world, we also strongly believe in having fun and excitement at work, and encourage a collaborative and healthy work-life balance. If you are motivated by the idea of delivering on the promise of democracy in the digital age and solving for a new era of more efficient, open and innovative governance, then we'd love to hear from you. Where you fit: Accela is currently seeking a Account Manager based in our Salt Lake City office. The ideal candidate is experienced at maintaining and growing the investments of Enterprise Accounts within a specific territory or named accounts. The Account Manager will be responsible for maintaining and growing existing client relationships by ensuring customer success and developing a roadmap for growth. The Customer Care Executive will be based in Accela's Salt Lake City Office and will be responsible for selling Accela's subscription software, perpetual licenses, and professional services. All business will be conducted in the office and this position does not require travel. Activities include assisting with direct marketing and lead generation campaigns, assisting with account collection and renewals, managing sales efforts, prospecting, lead follow-up, preparation of budgetary estimates, preparation of proposals, contract negotiations, and contract closures as well as actively documenting these activities within ideal candidate must also understand project delivery and actively participate at a high-level if needed.The Account Manager will be expected to facilitate customer interactions with all departments within Accela. Impact you will make in the role (Responsibilities) : Achieve quarterly and annual revenue targets Identify and build relationships with key decision makers in existing client organizations Speak with customers on a regular basis to address their needs and grow the business Conduct business meetings via telephone and web conference Develop an understanding of business issues and opportunities to deliver high-impact solutions and manage the client roadmap Create strong customer loyalty and demand within accounts Maintain and grow revenue from existing clients by selling and cross-selling our solutions into new departments Lead and contribute to RFP responses Lead the development of account plans and manage periodic account reviews Manage an existing account and continue to build pipeline Maintain CRM database (Salesforce) with accurate customer information Coordinate sales activities across many lines of business such as support, delivery, and finance Ability to accurately forecast opportunities for a rolling 12 month cycle Facilitate discussions internally and externally relative to customer coordination Provid