We are seeking an Administrative Assistant-Account Manager to join our team! You will perform clerical and administrative functions in order to drive company success. The position needed is currently part-time (20-30 hours per week) but it has the potential of transitioning to full-time. Pay will be based on experience. Responsibilities: Prepare and compile insurance plan options for clients and prospects Gather and submit the needed forms and documents to the insurance carriers to have the policy installed. Follow up with the insurance carrier to ensure the policy is installed correctly and on time. Prepare benefit booklets for clients and assist with educating clients on their coverage Process and service benefit administration tasks for clients (terminations, new hires, newborn additions etc) Assist with resolving client issues (claim issues, incorrect billing, reconciliation etc) Use organized tracking and filing systems to ensure client issues, requests and reconciliations are completed on time and are accurate Become proficient with Third Party Applications used for benefit admin, quoting, compliance and compliance management Plan and schedule appointments and events when needed Answer inbound telephone calls Develop and implement organized filing systems Perform all other office tasks Qualifications: Must be Proactive and motivated Previous experience in office administration or other related fields not required but preferred Proficient in Excel and Outlook Ability to prioritize and multitask Excellent written and verbal communication skills Strong attention to detail Strong organizational skills Ability to work through problems and learn online systems with little oversight and assistance from management